Next is Twila Kerr, my wife. She is responsible for the accounting department. She keeps in touch with all the manufacturers and their ever changing policies. She also supervises 3 support people.

Her office help, and I might add, they do a fantastic job, is left Diane Kepple, and on the right is Pat Hines. Diane orders the parts and does some bookkeeping, Pat answers the phone, handles our warranty claims, does UPS shipping and some bookkeeping.

The Manager of our Ohio shop is Howard Kerr Jr. Howard gives 110% everyday. He takes care of over 40 accounts in central Ohio. He dedicates many extra hours into making his branch run efficiently. Howard is an excellent service technician and is my brother. It is not unusual to find Howard driving 250 miles to our main location to take care of one of his customers. Thanks Howard!

Next is the TV shop technicians. First, on the left is the shop foreman, Archie Dixon. center is Bill Hozak. right is Brian Mohoney. Archie has been at The TV Shop for about 7 years and has retired from the Airforce. He really takes a lot of the load from me. He does a fine job and is well liked and respected by his fellow employee's. Bill is my son and got into this profession fresh out of the Marines. He has an Amateur radio license and has been with us also for 7 years. He started with audio and vcr repair. He wanted to do it all and moved on to repairing televisions. He has been to all the training schools he can make time for. With all that, he now repairs just about anything in the building. Brian has been here for about 10 years. He has over 20 years of experience. He started out with us on the road doing in-home service. He now is the lead technician in the TV department. He gets all the tuff ones! Thanks guys!

Our audio/video department is on the second floor of our building. Left is Henry Hobart, and Right is Dave Sprankle. Henry also has his Amateur radio license and has been with us for 7 years. He has been repairing radios and stereo equipment for about 15 years and has attended many training seminars on audio. Dave has been with us for 11 years and has over 25 years of experience. He started with audio and video repairs. As the business grew, Dave started repairing more VCR's and camcorders than audio. He has attended many training schools and now specializes in just video products. Dave is the lead technician in the audio/video department. Thanks guys!

Our Newest employee is Jason Warner. He has been repairing electronic equipment for 8 years. His education of electronics started in high school and he received his hands on training with us working part time in the evenings. He has been a full time employee for 4 years now. Jason can do most minor repairs on site, but with today's technology, the majority of the products require special test equipment that we keep in the shop. Jason knows all the common repairs needed to give great service to our customers requiring in home service calls. Thanks Jason!